Job Description

1. Guide the passenger for the right direction towards security check queue / washrooms /elevators etc.

2. Guide & brief the pax for “How to use”, “do’s” & “don’t” using of the SBD equipment, Check-in kiosks, virtual

info desk or any other facility provided by Terminal operations.

3. Should maintain Personal Hygiene and Good Grooming & Staff should be in Uniform always during the duty.

4. Fill the attendance registrar before and after commencement of the shift followed by daily briefings.

5. Maintain log entry for any type of break during the working hours and report incident if any to Terminal Manager.

6. Facilitate services as per the official requirement during the time of passenger movement and shift.

7. Ability to understand and carry out oral and written instructions and request clarification when needed.

8. Maintain the Passengers queue stanchions properly.

9. Report to Shift Terminal Manager whenever there is any requirement or assistance to manage the task in other operational area in PTB.

10. All the staff cannot go for break together at same time during shift & Maintain office etiquette

11. Inform Duty CISF Officer/Terminal Manager if noticed any suspected object

12. Use cafeteria area only for having food

13. Avoid operational area for taking rest or break

14. Mobile phones should be in Vibrate/ silent mode during duty and use mobile phones for official or important

calls only (Avoid using personal cell phones for work tasks)

15. Individual must care for personal belongings and Airport operator will not provide any space for it

16. No person shall take any mode of photography or videography of the Guests/Delegates without permission.

17. Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

18. Digi Yatra operations for registering Vistara and Air Asia Passengers through Digi Yatra Kiosk for the smooth digital check in.

19. Arranging the queue sanction And diverting the passenger to gates and being answerable to passengers queries

20. Must be able to work in shifts - Days, Evenings, Weekends and Holidays. Should be available in any shifts, 24/7.

i. First Shift 0600 to 1500 Hrs

ii. Second Shift 1400 to 2300 Hrs

iii. Third Shift 2200 to 0700 Hrs Shift timings may change according to the requirement of the operations, the Service Observe passenger flow,  offering assistance wherever required by the Terminal Manager for decongesting various processing zones in PTB (especially during peak hours)

Remuneration :

Take Home Salary – 13000/- upto 20000/- CIH )

Statutory & Benefits : PF & ESI both shares will be deducted from CTC

Transportation Provided by the Company

Eligibility Criteria : 12th Pass or Graduate (backlogs accepted), Good communication- Should be able to communicate

English (Mandatorily), or any one of Two languages (Hindi or Kannada) or both speaking. Passport or PVC is must.

*Flexible to Relocate near-by Airport or travel to Airport on own expenses, to maintain shift timings is must

Location: Manque Global , 4th Floor, Pyramid North square Building, New Airport Road, Nehru Nagar, \r\nYelahanka-560064

Timings: 1100hrs-1500hrs

Concerned Contact: Human Resource Team - +91 9343556688Job Description

1. Guide the passenger for the right direction towards security check queue / washrooms /elevators etc.

2. Guide & brief the pax for “How to use”, “do’s” & “don’t” using of the SBD equipment, Check-in kiosks, virtual info desk or any other facility provided by Terminal operations.

3. Should maintain Personal Hygiene and Good Grooming & Staff should be in Uniform always during the duty.

4. Fill the attendance registrar before and after commencement of the shift followed by daily briefings.

5. Maintain log entry for any type of break during the working hours and report incident if any to Terminal Manager.

6. Facilitate services as per the official requirement during the time of passenger movement and shift.

7. Ability to understand and carry out oral and written instructions and request clarification when needed.

8. Maintain the Passengers queue stanchions properly.\r\n9. Report to Shift Terminal Manager whenever there is any requirement or assistance to manage the task in other operational area in PTB.

10. All the staff cannot go for break together at same time during shift & Maintain office etiquette

11. Inform Duty CISF Officer/Terminal Manager if noticed any suspected object

12. Use cafeteria area only for having food

13. Avoid operational area for taking rest or break

14. Mobile phones should be in Vibrate/ silent mode during duty and use mobile phones for official or important calls only (Avoid using personal cell phones for work tasks)

15. Individual must care for personal belongings and Airport operator will not provide any space for it

16. No person shall take any mode of photography or videography of the Guests/Delegates without permission.

17. Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

18. Digi Yatra operations for registering Vistara and Air Asia Passengers through Digi Yatra Kiosk for the smooth digital check in.

19. Arranging the queue sanction And diverting the passenger to gates and being answerable to passengers queries

20. Must be able to work in shifts - Days, Evenings, Weekends and Holidays. Should be available in any shifts, 24/7.

i. First Shift 0600 to 1500 Hrs.

ii. Second Shift 1400 to 2300 Hrs.

iii. Third Shift 2200 to 0700 Hrs.

Shift timings may change according to the requirement of the operations, the Service Observe passenger flow,

offering assistance wherever required by the Terminal Manager for decongesting various processing zones in PTB (especially during peak hours)

Remuneration : Take Home Salary – 13000/- upto 20000/- CIH )

Statutory & Benefits : PF & ESI both shares will be deducted from CTC

Transportation Provided by the Company

Eligibility Criteria : 12th Pass or Graduate (backlogs accepted), Good communication- Should be able to communicate

English (Mandatorily), or any one of Two languages (Hindi or Kannada) or both speaking. Passport or PVC is must.

*Flexible to Relocate near-by Airport or travel to Airport on own expenses, to maintain shift timings is must

Location: Manque Global , 4th Floor, Pyramid North square Building, New Airport Road, Nehru Nagar,

Yelahanka-560064

Timings: 1100hrs-1500hrs

Concerned Contact: Human Resource Team - +91 9343556688