Customer Support Executive
Category BPO / Customer Service / Telecalling Jobs
Posted On 19-Jul
Offer Salary
₹240000 To ₹360000
Job Description

Job Description:-

1.Handle customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution.

2.Provide accurate, valid and complete information by using the right methods/tools in terms of resolution.

3.Keep records of customer interactions, process customer accounts and file.

4.Identify and assess customers’ needs to achieve satisfaction.\r\n5.Manage large amounts of incoming phone calls.

6.Build sustainable relationships and trust with customer accounts through open and interactive communication.

Desired Skills and Competencies :-

Any Bachelor’s degree.

Good Communication skills.

Problem and Issue handling skills.

Ability to handle customer concern with a positive note.

Proactive and Situation handling skills.

Basic Computer/Excel knowledge

Taking Responsibility.

Minimum 1 year Customer support experience from service industries.

Language- English and Hindi Mandate( Kannada,Tamil and Telugu will be additional preference)

*Prefer to work on weekends.

Location : Bengaluru , Maharashtra
Gender :
Shift : Full Time Jobs
Experience :
Qualification : Graduate
Company Overview
Company Name :
City : Select City , Maharashtra
Contact : 7447179020
Website : envisions a world where people have access to upskilling opportunities that will enable them to land their dream jobs, fast.