US based voice process.

Required skills 

• Voice based process late-stage debt recovery\r\nthrough outbound / Inbound calls. 
  
  
  • Effective communication skills, both verbal\r\n& written.
  \r\n\r\n

  Thorough knowledge of US 3rd Party\r\ncollections business

  \r\n\r\n
  • Knowledge of 3rd Party collection\r\ntechniques
  \r\n\r\n
  • Sound computer knowledge with good typing\r\nspeed with accuracy
  \r\n\r\n
  • Exposure of working on dialer and manual\r\ncampaigns
  \r\n\r\n
  • Understanding of regulations and statues\r\ngoverning 3rd party collections along with different State Laws
  \r\n\r\n
  • Good reasoning and logical abilities
  \r\n\r\n
  • Must have good knowledge of FDCPA & State\r\nLaws.
  \r\n\r\n
  • Document the calls to ensure all information is\r\ncaptured.
  \r\n\r\n